Shipping Policy

Shipping Policy

At Saige Botanicals, we prepare and package each handcrafted order with care to ensure it arrives safely at your doorstep. Please review our shipping schedules and guidelines below.

Order Processing & Shipping Schedule

To maintain quality and consistency, we process and drop off packages twice a week:

  • Wednesday Shipping: Orders placed between Friday after 12:00 PM CST and Tuesday at 11:59 PM CST will ship out on Wednesday.

  • Friday Shipping: Orders placed between Wednesday after 12:00 PM CST and Thursday at 11:59 PM CST will ship out on Friday.

Note: Orders placed on standard release days after the cutoff times will roll over to the next scheduled shipping day.

Delivery & Tracking

  • Standard Transit Time: Once handed off to the carrier, packages typically arrive within 3 to 5 business days, depending on your location.

  • Tracking Updates: You will receive a confirmation email containing your tracking number as soon as your order has been packaged and labeled. Please allow 24 hours for carrier scan updates to reflect on the tracking link.

  • Correct Address Entry: Please double-check your shipping address during checkout. We are not responsible for delays or non-delivery due to incomplete or incorrect address information.

Damaged or Lost Packages

We take great care in packing every bottle and product securely. However, if your package arrives damaged, or if tracking indicates it has been lost in transit, please contact us within 48 hours of delivery at [Insert Customer Support Email] with your order number and photo evidence of any damage so we can assist you promptly.